FAQ
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SMP (Social Media Panel) is an online platform where you can purchase social media engagement services — followers, likes, views, subscribers, and more — across 10+ major platforms including Instagram, TikTok, YouTube, Facebook, Twitter, Telegram, LinkedIn, Spotify, Pinterest, and Snapchat.
Yes. All payments are processed through a secure, bank-grade payment gateway. We accept Visa, Mastercard, EcoCash, InnBucks, ZimSwitch, and more. Your account is protected with Google OAuth authentication, and we never store payment card details on our servers.
Most orders start processing within seconds of placement. Delivery speed varies by service type — some complete in minutes, while larger orders may take a few hours. You can track real-time progress from your dashboard.
We accept Visa, Mastercard, EcoCash, InnBucks, ZimSwitch, and other local payment methods through our secure payment gateway. Simply add funds to your SMP wallet and use your balance to place orders.
If an order fails or is only partially completed, we automatically detect it and refund the appropriate amount to your wallet. You can also open a dispute from your dashboard if you need further assistance.
The minimum deposit is $1, and maximum is $500. Each service has its own minimum and maximum order quantities, which are clearly displayed on the service listing and order page.
Yes. Failed orders are automatically refunded to your wallet balance. Partially completed orders receive a proportional refund. If you believe there's an issue, you can open a dispute and our team will investigate.
Absolutely. Many marketing agencies and businesses use SMP to manage social media growth for multiple accounts. Our wallet system makes it easy to manage budgets, and the dashboard provides full order history and tracking.
Click the 'Get Started Free' button and sign in with your Google account. That's it — no forms, no email verification. You'll have instant access to browse services and start ordering after adding funds to your wallet.
Our services are designed to deliver engagement that appears natural. However, we recommend using services responsibly and in moderation. Sudden, massive spikes in engagement on any platform can raise flags, so we suggest gradual, consistent growth.
Still have questions?
We're here to help. Reach out to our team and we'll get back to you.
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